# Downloading your tickets after purchase — MijnEvent [Home](https://mijnevent.app/en) / [Blog for event organizers](https://mijnevent.app/en/blog) / Downloading your tickets after purchase ticket download qr pdf visitor # Downloading your tickets after purchase Your tickets arrive automatically by email and are also stored in your account. Here's how to find your QR codes again so you're never left standing at a closed door. [Jasper Koers](https://mijnevent.app/en/author/jasper-koers) · 16 January 2026 · 3 min read ![](https://regify-mijnevent.s3.eu-central-1.amazonaws.com/blog/covers/download-tickets-after-purchase.webp) Photo: [Raphael Renter | @raphi\_rawr](https://unsplash.com/@raphi_rawr?utm_source=MijnEvent&utm_medium=referral) / [Unsplash](https://unsplash.com/?utm_source=MijnEvent&utm_medium=referral) In short - After a successful payment your tickets are emailed automatically as a PDF with a separate QR code per ticket, and are also stored in your account. - For a group order you also get one combined QR code, so a single scan checks in your whole group at once. - You log in to your account without a password using a magic link, where you can view and download your tickets again on any device. - No email? Check your spam folder or use "Lost your tickets? Log in" on the event page to get a magic link and reach your tickets. # Straight to your inbox after payment Have you just bought tickets? Then there's nothing special you need to do. As soon as your payment succeeds, we send your tickets automatically by email. You'll find them as a PDF attachment in that message, with a separate QR code for each ticket. That QR code is your proof of entry: it's scanned at the door and you're let in. Feel free to open the PDF to check that everything is correct. For each ticket you'll see the name of the event and the QR code. Keep the email, or save the PDF to your phone, so you have it to hand on the day itself. # One QR code for your whole group Did you buy tickets for several people at once? Then, alongside the individual tickets, you'll also get a handy combined QR code for the entire order. With a single scan, the inspector checks in your whole group at once. That saves hassle at the door, especially when you arrive as a larger group. You can still use the individual tickets if you arrive separately. Both work. # Finding them again in your account Your tickets aren't only in your inbox — they're also always safely stored in your account dashboard. Logging in works without a password: you request a magic link and click the link in the email you receive. After that you're logged in straight away and can see all your orders and tickets in one place. In your account you can view and download your tickets again whenever you like. Handy if you've lost the confirmation email or need your tickets on a different device. # Tickets in your wallet (optional) For some events you'll see buttons to add your ticket to Apple Wallet or Google Wallet. A quick tap and your ticket sits neatly among your other passes, so you don't have to go searching at the door. Whether this option is available depends on the event. # No email received? Sometimes a confirmation email doesn't arrive straight away. If so, run through these steps: - **Check your spam or junk folder.** That's where the email sometimes ends up. - **Make sure you entered the correct email address** with your order. - **Use "Lost your tickets? Log in"** on the event page. You enter your email address, get a magic link, and instantly have access to your tickets in your account again. With this "Lost your tickets?" option you can almost always sort it out yourself, without waiting for a reply. Your tickets are always linked to your account, so they're never truly lost. # In short - After a successful payment you receive your tickets automatically by email as a PDF with a QR code. - For a group there's a combined QR code: one scan checks everyone in. - Your tickets are also always in your account, accessible via a magic link. - No email? Check your spam folder and use "Lost your tickets? Log in" on the event page. That way your tickets are always within reach and you can arrive relaxed at the door. Frequently asked questions ## Frequently asked questions ## How do I get my tickets after paying? As soon as your payment succeeds, your tickets are sent automatically by email as a PDF attachment with a separate QR code for each ticket. That QR code is your proof of entry. ## I did not receive my confirmation email — what now? Check your spam or junk folder and make sure you entered the correct email address. You can also use "Lost your tickets? Log in" on the event page to request a magic link and reach your tickets in your account. ## Can I download my tickets again later? Yes. Your tickets are always stored in your account. Log in with a magic link, no password needed, to view and download them again on any device. [ Back to blog ](https://mijnevent.app/en/blog) MijnEvent ## Read more [ ![](https://regify-mijnevent.s3.eu-central-1.amazonaws.com/blog/covers/betaalkosten-bij-ticketverkoop-de-tweede-rekening.webp) pricing MijnEvent · 3 August 2026 · 8 min read ## The second bill: what payment processing really adds to your ticket sales When comparing ticketing platforms, organisers look at the platform fee. But there is a second bill: the cost of the payment itself. What it is, how it adds up, and why it scales with orders rather than tickets. ](https://mijnevent.app/en/blog/payment-costs-ticket-sales-the-second-bill) [ ![](https://regify-mijnevent.s3.eu-central-1.amazonaws.com/blog/covers/meertalige-ticketverkoop-bezoekers-kiezen-hun-taal.webp) dashboard Jasper Koers · 30 July 2026 · 4 min read ## Multilingual ticket sales: your visitors now pick their own language Tell your dashboard which languages your visitors speak and the entire sales side follows: ticket pages, e-mails, storefronts and FAQs. Visitors get the right language automatically and can switch with one click. ](https://mijnevent.app/en/blog/multilingual-ticket-sales-visitors-choose-their-language) [ ![](https://regify-mijnevent.s3.eu-central-1.amazonaws.com/blog/covers/automatic-membership-renewal-dutch-law.webp) memberships Jasper Koers · 27 July 2026 · 6 min read ## Automatic membership renewal: collecting fees within Dutch renewal law Automatic renewal saves your club a pile of chasing work, but the law has rules about cancelling. Here is how renewal works in MijnEvent, and how to keep it clean. ](https://mijnevent.app/en/blog/automatic-membership-renewal-dutch-law) MijnEvent ## Ready to get started? Create a free account and sell your first tickets today. [Start free](https://mijnevent.app/registreer) [Pricing](https://mijnevent.app/en/pricing)