# Event feedback in practice: from finished event to anonymous results dashboard — MijnEvent [Home](https://mijnevent.app/en) / [Blog for event organizers](https://mijnevent.app/en/blog) / Event feedback in practice: from finished event to anonymous results dashboard feedback organisers modules walkthrough # Event feedback in practice: from finished event to anonymous results dashboard A complete walkthrough with screenshots: the question wizard, the invitation email, responding on a phone and the dashboard with response rate, NPS and towns. [Jasper Koers](https://mijnevent.app/en/author/jasper-koers) · 23 July 2026 · 5 min read ![](https://regify-mijnevent.s3.eu-central-1.amazonaws.com/blog/covers/zo-werkt-terugblik-in-de-praktijk.webp) Photo: [Cathryn Lavery](https://unsplash.com/@cathrynlavery?utm_source=MijnEvent&utm_medium=referral) / [Unsplash](https://unsplash.com/?utm_source=MijnEvent&utm_medium=referral) In short - After your event ends the button appears in management by itself; the wizard guides you in three steps from questions to sending. - The mandatory test email and the 'this can only happen once' confirmation prevent accidents — there is exactly one feedback round per event. - Visitors respond on their phone without logging in; stopping halfway is fine, the form remembers their answers. - The dashboard shows response rate, averages, NPS and towns only above the anonymity thresholds — below 5 responses it deliberately stays empty. In [the announcement of Event feedback](/en/blog/event-feedback-hear-what-visitors-thought) you can read why you ask feedback only from checked-in visitors and how the anonymity works technically. This article shows what that looks like in practice — from the first click to the results dashboard, with real screens from the module. # Step 0: your event has ended Nothing to remember. As soon as an event is over, it appears in **Event feedback** in your management menu under "Events you can send a feedback round for now" — with the date the window closes (30 days after the end). One click on *Start feedback round* and the wizard opens with the standard template already filled in. # Step 1: composing questions ![The question wizard with the standard template: eight questions, each with type, explanation and required toggle](https://regify-mijnevent.s3.eu-central-1.amazonaws.com/blog/screenshots/terugblik-wizard-vragen.webp) The *Standard visitor survey* template prepares eight questions: an overall rating, a few deep-dive questions, an NPS question and two open questions. Every question is adjustable: - **Six question types** — multiple choice (one or several answers), open question, 1–5 scale, yes/no and NPS (0–10). - **Reordering** with the arrow buttons — fully keyboard-accessible too. - **Required or optional** per question, with an optional explanation below it. - The wizard shows the **estimated completion time** live. Above four minutes you get a warning: the longer the form, the lower your response rate. The maximum is 15 questions; 5 to 8 is the advice. Good to know: if you keep the template questions unchanged, you can compare editions one-to-one later — the system recognises identical questions. # Step 2: the invitation email Subject, intro and button text are yours to write, with placeholders such as `[naam]` and `[event]` filled in per recipient. MijnEvent automatically adds the anonymity note and the response button, in the house style of your confirmation emails. This is also where you enable the **automatic reminder**: after three days everyone who has not responded gets one friendly nudge — nothing more. # Step 3: review and send ![The review step: audience choice, numbers, cost and the confirmation that it can only happen once](https://regify-mijnevent.s3.eu-central-1.amazonaws.com/blog/screenshots/terugblik-wizard-verzenden.webp) The last step leaves no room for surprises: - **Audience**: by default *only checked-in visitors*, with the live count next to it. If you did not scan, you deliberately choose *all paid ticket buyers* — with a clear warning, because that choice is also noted with your results. - **Cost**: at 25 recipients or fewer it simply says *Free*. Your very first round is free anyway; above that it is a single flat €10. - **The test email is mandatory.** The send button only unlocks after you have seen the email in your own inbox. - And then the confirmation: *"This can only happen once."* There is exactly one feedback round per event — after sending, the questions are frozen. # What your visitor sees ![The response page on a phone: large touch targets, clear questions, no login](https://regify-mijnevent.s3.eu-central-1.amazonaws.com/blog/screenshots/terugblik-invulpagina-mobiel.webp) The invitation contains a personal link. No account, no password — click and respond, on any phone. The privacy promise is explicit at the top: *your answers are decoupled from your name and email address and cannot be traced back to you — not even by the organiser.* Interrupted halfway? The form remembers the answers on the device. After sending, the link expires: one person, one vote. The form is fully accessible (WCAG AA) and even works without JavaScript — important for anyone responding with a screen reader or an older phone. # The results dashboard ![The results dashboard: response rate, average rating, NPS split, open answers and towns](https://regify-mijnevent.s3.eu-central-1.amazonaws.com/blog/screenshots/terugblik-resultaten.webp) As responses come in, the dashboard grows with them: - **Response rate** at the top, calculated on actually delivered invitations. - **The right visual per question**: an average with distribution for scale questions, bar charts for multiple choice, green/red for yes/no. - **NPS** with the split of promoters, passives and detractors — not just the bare number, because an NPS without context is misleading. - **Open answers** as a list, with a fixed warning above it: visitors can mention themselves, treat these texts as personal data. - **Towns** as bars, with small towns merged under *Other* — so that one visitor from a small village is never recognisable. And the thresholds are visible policy, not small print: below 5 responses the dashboard stays empty, the town distribution only appears from 20. Better an honest empty screen than a promise that cannot be kept. # Afterwards You use the figures both ways: internally to make the next edition better (the open answers are gold — "more benches near the bandstand" is not something you invent behind a desk), and externally towards sponsors and funders, who would rather see an NPS of +45 than a gut feeling. Event feedback is available for all organisers. Get in touch and we will activate the module — your first feedback round is free, so you can try it without risk at your very next event. Frequently asked questions ## Frequently asked questions ## When can I send a feedback round? From the moment your event ends until 30 days after. Management shows the exact closing date; after that the option lapses for good. ## Do I have to invent the questions myself? No. You start from one of three templates — Short & sweet, Standard visitor survey, or Festival/multi-day — and adjust what you want. Every question type (multiple choice, open, scale, yes/no, NPS) is included. ## Why do I have to send a test email first? Because sending can only happen once. The test email shows you exactly what your visitors will receive, including your own subject and text — only then does the send button unlock. ## What do my visitors see about the anonymity? It is stated explicitly at the top of the form: answers are decoupled from name and email address and cannot be traced back — not even by you as the organiser. That is technically enforced, not a promise on good faith. ## What if too few responses come in? Below 5 responses the dashboard deliberately stays empty (anonymity threshold). That is why a round to 25 or fewer recipients is free, and you can enable an automatic reminder that raises the response rate considerably. [ Back to blog ](https://mijnevent.app/en/blog) MijnEvent ## Read more [ ![](https://regify-mijnevent.s3.eu-central-1.amazonaws.com/blog/covers/betaalkosten-bij-ticketverkoop-de-tweede-rekening.webp) pricing MijnEvent · 3 August 2026 · 8 min read ## The second bill: what payment processing really adds to your ticket sales When comparing ticketing platforms, organisers look at the platform fee. But there is a second bill: the cost of the payment itself. 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Visitors get the right language automatically and can switch with one click. ](https://mijnevent.app/en/blog/multilingual-ticket-sales-visitors-choose-their-language) [ ![](https://regify-mijnevent.s3.eu-central-1.amazonaws.com/blog/covers/automatic-membership-renewal-dutch-law.webp) memberships Jasper Koers · 27 July 2026 · 6 min read ## Automatic membership renewal: collecting fees within Dutch renewal law Automatic renewal saves your club a pile of chasing work, but the law has rules about cancelling. Here is how renewal works in MijnEvent, and how to keep it clean. ](https://mijnevent.app/en/blog/automatic-membership-renewal-dutch-law) MijnEvent ## Ready to get started? Create a free account and sell your first tickets today. [Start free](https://mijnevent.app/registreer) [Pricing](https://mijnevent.app/en/pricing)